Sacramento Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Now Servicing Teslas
and European Vehicles!

5

5

We dropped off our jeep during off hours. We were contacted promptly when they opened. They got us in quick. Gave us a fair quote. When they found the problem it lead them to a deeper problem. We were given a new quote. When finally done with the repair, they came in under the quoted price. All in all they were wonderful. I would definitely recommend sacramento specialty automotive to anyone!

Thanks Andrew! Our digital inspections hopefully made it transparent and easy to deal with the repair of your Jeep. We look forward to next time!

- Sacramento Specialty Automotive
5

5

This shop took care of my girlfriend and I’ve had my work done many times, and never have they failed me! Definitely recommend them!

4

5

5

The Service Manager, Sara, was very welcoming and extremely knowledgeable when it came to my car’s intake information; to communicating diagnostic results. She was very clear on what was most important and WHY. They were very busy but worked with me to get my vehicle into the shop as quickly as possible so that my car was safe to drive out of town by the time I needed to leave. They also got creative in how they got parts and actually sent a runner in-person to get the parts needed rather than ordering them to ensure my car was back to me before my trip out of town. They did all of this without me having to ask, and they did it happily.I would recommend them to anybody. The rest of the staff seems happy to be there and very professional. They also have a great mascot (their dog Bowser) that is very sweet and welcoming when you get there. He wags his tail a lot and enjoys petting. They offer a ton of servicing/repair options and make it an overall great experience to work with them. I just got my car back today, and this was the second time I’ve done business with them, and both times I received the same level of service which leads me to believe they are consistent with the way they run their business. I already have an appointment with them set in a few months to get some more work done. Thank you Specialty Auto!

1

UPdate! Avoid this place at all costs, took my Subaru here for CVT service, brake fluid flush, etc, they told me rear brakes needed replaced, I trusted their word got it done and paid. Turns out when I picked up my car, the mechanic had only sucked the brake fluid out of master cylindar reservoir and put new in...in the process he spilled it on my paint and tried to act like nothing happened! The discolored paint was clearly visible, they then tried to buff it out and burnt through the paint with a heavy handed electric buffer, should've done light hand buffing. They were going to repaint front of my car...no I need my car now...they took couple hundred off the bill but. Couple weeks later my brake fluid is looking nasty dirty again...clearly the 'mechanic' only replace what was in the reservoir but I paid for full system flush! Also found out that my rear brake pads had months of life left as the Subaru pads are not super thick to start with and don't wear that quickly especially since I'm not a brake rider or late braker.

5

Always in good hands here, the only location my Forester is serviced. Thank you!

5

Excellent customer service!!!