Usually a good experience here, I came in for an oil change, was told it’ll likely take 1-1 1/2 hour for it to be done and I was ok with that but, my car has been sitting outside for awhile meaning it’s been done but they just haven’t processed the paperwork so all in all it took 2.5 hours. Was quoted for a cabin filter which my old car doesn’t even have. Then when I came home to check under the hood, the dipsticks for the engine oil and transmission oil both were not latched. Was told that I’ll be needing a rear drum replacement but up to now I still haven’t received the quote that the guy told me he was going to email. They’re not usually this sloppy but I don’t know what happened that day.