Sacramento Auto Repair

Excellent service. They get the job done fast. Will come back again. Also, as a person who is hard of hearing, I didn't know that they have email/text message option which I preferred. I was impressed that after their diagnostic, they send me message that listed all of recommended repair along with all of the quotes. Love it.

Little background on me - I grew up in Texas. Family immigrated to Austin in 1907. They have their hands in a lot of industry, automotive repair is a good chunk. I can tell you, SSA reminded me of being home. They made me miss home. They were how we all must be - honest. I took in my 2014 Mazda 3 SGT for an eccentric voltage regulation issue. I knew this electrical issue wouldn't be as cut and dry as replacing the alternator+regulator because of the vehicle's proprietary i-ELOOP system - the one time a man doesn't want to be right .The shop tech even reached out to his close friends who are direct Mazda techs and they reassured him models like mine don't come in often and when they do, they are an electrical nightmare. I went out of town the day I dropped it off, they replaced the alternator same day but the issue still presented itself. They spent 3 more days trying to figure out the problem. When I gave them a buzz when I got back in town, they advised me of the situation and tech suggested he put in the old altenator since the new one wasn't the fix. Knowing the car isn't worth much, I agreed to opt out of the other repairs their VERY thorough inspection (with clear, detailed photos) discovered and I requested I pick it up. I was expecting to pay some labor fees but tech, without me asking about dues, mentioned since they didn't fix the issue, they are not charging me....nada. zilch. ***Let this be a lesson to all other shops and businesses alike!*** Their integrity, honesty and determination to fix my problem were stellar. This is how people used to be - dedicated to helping out others in the communities and being honest about it. He has the car ready shortly after. From here on out, they will be the shop my friends and I will call! And shout-out to Jackie for always be on it and helping facilitating my experience there. 🎤💧

I have been coming to Sacramento Specialty Automotive since I bought my 2011 Subaru Outback new (still going strong) and now bring my wife’s car (Acura TL) here. I trust their inspections (they document everything and show you the results) and they never try to sell you anything extra. Joe and his team are communicative, accurate and highly competent! Whether it’s an oil change or major repair it will be done right!

Diagnosed transmission failure Tuesday evening, towed to dealer on Thursday, picked up Daturday morning. Correct diagnosis made it easy.

Have taken mutiple cars for diagnose, so far every diagnose have been very accurate

Great and Fast Service!

There staff and technicians were amazing. Knew what was wrong with my car just by a few details from me over the phone. Very impressive. Knowledgeable and courteous. Also the work was done in a timely manner. Thank you Sacramento specialty auto!