The shop was very clean. Smitty was very helpful & efficient. As the work to be performed was going to take some time, Smitty arranged to have a worker (Alex) drive my wife and I home, and then pick us up when the work on the car was completed. Alex is very personable and was easy to talk to. There were no surprises on the bill - what Smitty quoted was the final price. The shop performed a multi-point inspection on the car at no cost. Happily, only a minor item was found. Overall, we were very pleased with the service we received. We would use this shop again.