Sacramento Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Now Servicing Teslas
and European Vehicles!

5

Thank you for your 5 star review! We truly appreciate your time to give a review.

- Sacramento Specialty Automotive
5

They did more than what the Subaru dealership we went to did. They actually investigated the problem and fixed it…. at a reasonable price! Thank you guys, the Outback is running better than before.

Thank you so much for your kind words, Neeroy. We really appreciate you taking the time out to share your experience with us. Cheers, Sacramento Specialty Automotive

- Sacramento Specialty Automotive
5

All good. Reliable, appears to be quality work. Will return

Thank you so much for your kind words, Holly. We really appreciate you taking the time out to share your experience with us. Cheers, Sacramento Specialty Automotive

- Sacramento Specialty Automotive
5

I love this place! They are wonderful and take good care of me and my Subaru and my Ford F-150. Feels like family. I drive an hour to have my autos serviced because they do such a good job.

5

Great experience overall. What I appreciate the most is how my adviser, Chris, was open and honest every step along the way. They were also better with pricing than what the dealership was offering. Thanks again Chris for the stellar customer service and getting me back on the road sooner than originally promised!

Thank you so much for your kind words, Kirk. We really appreciate you taking the time out to share your experience with us. Cheers, Sacramento Specialty Automotive

- Sacramento Specialty Automotive
5

Sacramento specialty automotive had been my automotive maintenance and repair shop for nine years. I keep coming back that says something.

Thank you so much for your kind words, Deirdre. We really appreciate you taking the time out to share your experience with us. Cheers, Sacramento Specialty Automotive

- Sacramento Specialty Automotive
5

I’ve never been to a shop I trust more. I had my head gasket replaced 4 years ago and Chris was so kind and made me feel like I could trust him. I recently drove to Sacramento from LA and took my car straight to them for a tune up. 4 years later and STILL just as kind and trustworthy. Highly recommend this shop to anyone. The updates while your car is being worked on is awesome too!

Thank you so much for your kind words, Ali. We really appreciate you taking the time out to share your experience with us. Cheers, Sacramento Specialty Automotive

- Sacramento Specialty Automotive
1

AVOID THIS PLACE AT ALL COSTS. THESE LENGTHY NEGATIVE REVIEWS ARE WORTH READING!!! Because I'm a female and I was by myself I honestly believe they saw that as opportunity. They almost scammed me out of over 1,000 dollars. I brought my car in and told them that my car was bringing up 3 codes. Based off doing my own research I knew the codes had to be interrelated and I asked him if he think it may be the purge valve. I was told that if they found the issue, it would be $195 for the diagnostic. A few hours later, I got a call back from them saying that I had a few issues with the car. I told them I just wanted to get the check engine light off and nothing else. The guy who I believe is Chris, goes on trying to convince me that In order to get the check engine light off I needed to pay to replace the purge valve, the cleaning of the throttle body, spark plugs which totaled to $1,145 (I had already had my throttle body properly cleaned before going in to this place and I knew I did not need spark plug replacement just yet as I had not hit 100,000 miles). Then went on to say that there is more work that needs to be done at a later time for an additional $500. I told him that I did not expect to spend so much and he stated "well, look you have a $20,000 car" (what does the amount of my car have to do with me getting the work done) and then he told me they did financing. As I thought about it more, there were many red flags. I didn't understand why he was trying to charge me for maintenance, especially spark plugs , which has nothing to do with the EVAP system. I allowed him to send me the finance link with the fees that he was trying to charge (it expired and disappeared when I checked a week later) but decided against it as things just did not sound right. I went in to get my car and told him that I may come back at a later time. He became hesitant and all of a sudden he says " we can just fix your purge valve now and that should get your check engine light off. The other stuff can wait." In that moment, it confirmed for me that he was attempting to get over on me before. He asked if I wanted to make an appointment and I said okay. I made the appointment because I did not trust them as they still had my car. I just had this weird feeling about them. He said " I will charge you $195 as a deposit toward the upcoming purge valve service" and charged my card. I decided to drive to the Bay Area and go to a mechanic that I trust and have dealt with before (I just did not want to take the drive before ) .The mechanic did a full diagnostic and did not find any of the issues that this company said to have found. The only suggestion he made was to replace my gas cap as there was a leak from my gas cap. I went and replaced my gas cap and my check engine light did not come back on. I've been driving my car for weeks with no issue! I called Sacramento Specialty Automotive to ask for a refund as they did not find the issue with my car and since I was told it would go toward my purge valve labor. They put me on the phone with Chris. Chris told me that they would not provide a refund as the amount was for the diagnostic fee and that he's sure my code will pop up again. When I told him the check engine light hasn't come on weeks and that I can provide proof that it was the gas cap, he just remained silent for about 10 seconds and said "no because there were like 4 different codes." My biggest concern I have is that they almost charged me over 1,000 for a gas cap that I paid $35 for. Im not sure if they are trying to overcompensate for a loss with the pandemic but avoid this place at all costs!!!

5

They did more than what the Subaru dealership we went to did. They actually investigated the problem and fixed it…. at a reasonable price! Thank you guys, the Outback is running better than before.

Thank you so much for your kind words, Neeroy. We really appreciate you taking the time out to share your experience with us. Cheers, Sacramento Specialty Automotive

- Sacramento Specialty Automotive
5

Sara and the team provide excellent service and a great job on my 2006 Subaru Forester. Thanks again, Mike

Thank you so much for your kind words, Mike. We really appreciate you taking the time out to share your experience with us. Cheers, Sacramento Specialty Automotive

- Sacramento Specialty Automotive