Sacramento Auto Repair

Mon - Fri: 7:30 AM - 5:00 PM

Now Servicing Teslas
and European Vehicles!

1

I ended up taking my car here because I saw the great reviews and i’m new to the sacramento area. I wanted to find a good car repair place. My car was making some noises (probably the transmission) and they revised the entire car which was great. However, I took my car back on Friday (didn’t drive it at all saturday) and drove a few blocks on Sunday to get groceries. My car was heating up and was smoking from the hood. Turns out they either forgot to put the coolant cap on or didn’t tighten it enough. I had no coolant when I opened the hood of my car. Luckily for me I was going back home and had the chance to park my car before it can get worse.

4

This company really puts forth the effort to provide customer satisfaction and to get the customers car back on the road again. Everyone there works very hard to get the job done and they also guarantee and warranty their service and parts and they are very very professional and they stand by and behind their services and products. I’m so glad I found them now I can get my car repaired back to his optimum state highly recommend this company for anyone seeking good service repair for their vehicles call them and give them a try and see for yourself for they come highly recommended. And thank you Sacramento specialty automotive company for all your hard work and effort you really show how much you care and I appreciate that I can feel confident in the work being done correctly into the best of one’s ability please check out this company for yourself if you’re seeking a shop that will do your repairs in our certified capable professional ready and willing to assist you with any of your automotive needs .

5

I've brought my Subaru in twice now and neither time did they disappoint. Both front desk ladies are so helpful and sweet. Sara is the one who helped me and she was honest. She told me upfront what I really needed to get done that day and what I could hold off on. I think it's rare to find car places that actually care about your car AND your finances. I'll absolutely be coming back if I need work done. As an added bonus they have the sweetest old pup in their front lobby

1

I don't know what the hell happened this day but my service was poor. I saw all the good reviews and decided to take my car for a transmission drain and fill. I told them I had a tight schedule and they said it would take up to two hours and seemed nice. Almost 5 hours go by I call to check on my car forgot who was servicing my car so they said they call back. 15 min go by I get a call and ask if I could pick up my car, the man says about that as soon as I lifted your hood I saw many problems, leaking radiator and leaking Coolant so I decided to save you the money. I asked so you didn't do anything and didn't call me? He responded with well that's what I'm doing now. I laughed hung up, picked up my car and they knew not to charge me. You thought he would want to make more money and service the other problems? Waisted my one day off and left completely unsatisfied. If you want to test your patience go here

1

I dropped my car off on Tuesday morning. Kristy called me Tuesday afternoon and stated that they were short workers and she would have an diagnosis and estimate later in the day, which I really appreciate. However , Kristy never called on Tuesday. On Wednesday afternoon I called and John answered. I explained to him that I was calling about my car and he told me that Kristy would call me back. By 3:30pm I did not hear from Kristy. I was concerned so I stopped by the shop. Kristy was not there. John greeted me and went on to explain that Kristy was going to call but she had to leave. John then explains to me they were slammed with work and that he would have my car ready tomorrow. Why couldn't he have told me this on the phone when I called? Why would I leave my car with a shop that is trying to complete more repairs then they can handle.! John was a real duche bag. Very rude and could careless about communication with the customer. John, You should consider working on your customer service skills. Being mean and rude is a reflection of what you thought of me. It must be easy to be mean and rude to someone when you think less of them..

5

My 2015 Forester and I have been with Joe, Tanner and the team, since the first mtce. I only come here, since the experience is superb.

5

I have had work done on my F-150 with 282.000 miles on it. It was running real bad when I brought it there. It needed plugs, a vacuum hose and an ignition coil. When I picked it up it was running like new. The guys are very polite and professional and if I ever need work done again, they are my mechanics. I highly recommend them.

Hey Allan, we are very happy that we were able to get your F150 running right again, 282K miles is just getting broken in! Thank you for sharing your experience.

- Sacramento Specialty Automotive
5

I would highly recommend Sacramento Specialty Automotive shop. They have been working on my cars for the last two years and they do a great job with great customer service.

Hey Stan, we are glad that we have been able to take care of all of your vehicles needs while providing you with great customer service. We appreciate you taking time to review your experience.

- Sacramento Specialty Automotive
5

This is the only place I trust to work on my aging Subaru. I recently had an oil change & tire rotation in preparation for a Smog check. When it failed the smog check twice, I called back because I was unsure about what to do. Long story short, Scott offered to have a tech come pick up my car & take it back to the shop to check over again. The tech who arrived was Alex and he was so polite and kind. They went above & beyond the call of duty by listening to a Senior who hadn't been out much in over a year. And it passed Smog the following day. Also want to commend Smitty and Krissy for their professionalism. I do believe all the staff I've ever encountered are wonderful.

Thank you for sharing your experience with our facility! Getting your vehicle smoged and making sure it passes can be a strenuous process, and we're happy we were able to make it a little easier for you. We appreciate your review.

- Sacramento Specialty Automotive
5

Great experience the price was right and they are ready to follow through with the first repair to insure that its done right.