Sacramento Auto Repair

Krissy is very helpful and detailed when explaining the situation. IMy son and I appreciate her and her co workers efforts and honesty. I recommend you come and try their service to solve your car issues.Thank you again Krissy.

The shop squeezed me in this morning without a fixed appointment to reattach the plastic shield under the car. It was dragging on the ground. They didn't charge for this service. I will schedule an appointment to have them replace that unit, as it is pretty beaten up, I understand. Love these folks! Can't recommend them highly enough.

Had a great experience at this place. They were very helpful with what needed to be done to my vehicle.

I am a long-time customer of Sacramento Specialty Auto and highly recommend them. They are professional, reliable, and trustworthy and go above and beyond to meet customer expectations.

I like the place. It is very near my place. It is kind of pricey but Scott gave me some discount. I would have given you a five star but the supposedly one day service took 3 days. I know it is not your fault because the tires need to be ordered and it did not come on time but at least had given me a heads up so I can rent a car and plan my day accordingly.

I dropped my car off on Tuesday morning. Kristy called me Tuesday afternoon and stated that they were short workers and she would have an diagnosis and estimate later in the day, which I really appreciate. However , Kristy never called on Tuesday.On Wednesday afternoon I called and John answered. I explained to him that I was calling about my car and he told me that Kristy would call me back. By 3:30pm I did not hear from Kristy.I was concerned so I stopped by the shop. Kristy was not there. John greeted me and went on to explain that Kristy was going to call but she had to leave. John then explains to me they were slammed with work and that he would have my car ready tomorrow.Why couldn’t he have told me this on the phone when I called?Why would I leave my car with a shop that is trying to complete more repairs then they can handle.!John was a real duche bag. Very rude and could careless about communication with the customer.John,You should consider working on your customer service skills. Being mean and rude is a reflection of what you thought of me. It must be easy to be mean and rude to someone when you think less of them..

Great experience getting my car maintained for its manufacturer routine maintenance. They explain all of their work before, during, and after. I recommend!